Since 2003, Mercy Corps has been working to support Jordanians as well as Syrian refugees who have fled to the country. Last year we supported more than 1 million people. Our programs strive to meet individual needs, build strong and engaged communities, increase economic opportunities, and reduce energy and water use.

The context

Jordan has become home to more than 650,000 Syrian refugees since the Syrian conflict began in 2011. Even though formal refugee camps do exist, most Syrians live outside of them.

This population influx further strains Jordan’s already overburdened education, health, public service and natural resource infrastructures affecting both refugees as well as Jordanian host communities. High unemployment rates and a rising cost of living can also be a source of tension within communities.

Additionally, Jordan has one of the most water scarce countries in the world and with a rapidly expanding population (the population is expected to double by 2047), meeting water demands has become more critical than ever.

Jordan is often seen as a refuge from crisis, measured, not on it’s own terms, but on the terms of its neighbors. Mercy Corps sees Jordan as a place beyond refuge, shaped by the crises on its borders, but not defined by them.

Mercy Corps acknowledges these challenges while also seeing opportunity for Jordanians and Syrian refugees to build better lives.

Our team

Our team of 228 members in Jordan are led by Country Director Hunter Keith. More than 200 of them are from Jordan. From providing psychosocial support to helping entrepreneurs strengthen their microbusinesses, we ensure solutions are community-led and market-driven.

We work with vulnerable populations to make sure their basic needs are met in a safe and dignified way. This often includes providing cash assistance, educational opportunities especially for children with disabilities, and safe spaces for kids to play and families to learn coping techniques.

At the community level, we work with leaders to alleviate tensions and strengthen relationships between each other and also with government actors. We help prepare job seekers, especially youth, for employment with relevant technical and vocational skills trainings while simultaneously working with businesses and entrepreneurs to ensure safe, equitable and decent work opportunities.

Additionally, we work with families as well as the agricultural sector to develop better systems and tools to change behaviors around water use.

Our impact

At Mercy Corps, we provide Jordanian host communities and Syrian refugees with a variety of opportunities and services that meet both their urgent and long-term needs. Here are some of our results to date:

  • In 2017, more than 1 million people benefited from our work.
  • We have provided more than 8,000 refugees with cash to help them obtain missing documentation and meet their urgent needs.
  • Every month, 8,000 young people use the services at our safe spaces in Zaatari refugee camp.
  • Our water infrastructure work has provided clean water to more than 500,000 refugees and host community members.

How to help

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Help us build more resilient communities around the world.
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Tell Congress to reject cuts to humanitarian aid.

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