Providing cash to Puerto Ricans in need

United States, October 12, 2017

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  • Aide, 45, and her son Luis, 12, purchased a variety of urgently needed supplies using their emergency cash card. PHOTO: Ezra Millstein/Mercy Corps

Three weeks after Hurricane Maria struck Puerto Rico, signs of the storm remain everywhere, from the remains of ruined homes strewn in the streets to families lined up for hours to buy the basic supplies they desperately need.

Ninety-one percent of people remain without electricity, and only 63 percent of people have access to clean water.

Working with local organizations like Project ENLACE in San Juan’s Caño Martín Peña community, Mercy Corps is providing emergency cash cards so people can buy what they need most.

A desperate situation

"Right now, I'm afraid for my health," says Germania, 58, who lives in San Juan. "I really, really need food." Germania is diabetic. Her house was badly damaged in the hurricane, and she ran out of food three days ago. She’s been relying on bread and water from her neighbors. Depression and desperation are setting in.

Germania, 58, wipes away tears as she receives a pre-filled debit card from Mercy Corps' Strategy Response and Global Emergencies Team Leader Jill Morehead, who is helping to distribute about $25,000 in cash cards to vulnerable communities. PHOTO: Jonathan Drake for Mercy Corps

"We're going through something very difficult. It's really hard when you sacrifice for your house, and your roof is gone overnight,” she says. “Now I have no idea where to sleep."

Her neighbor, Joana, 70, is also coping with diabetes. Without electricity, she needs a constant supply of ice to keep her insulin cool.

Caño Martín Peña, a community within San Juan where Germania and Joana live, is no stranger to destruction. The area is located next to a canal and floods frequently, exposing community members to pollutants from contaminated water.

Three out of four families in Caño Martín Peña experienced flooding after the hurricane. More than 800 homes lost their roofs or were destroyed. Many residents here are house cleaners or construction workers, so they don’t have consistent employment, which worsens the economic impact of an already devastating disaster. Others are nurses, teachers or own small businesses.

“People lost everything. A flood of contaminated water? You can’t clean that,” says Imirse Orrusti Ramos, Community Organizer in Caño Martín Peña. “They lost their mattresses, they lost everything.”

Luis’s home was demolished by Hurricane Maria. PHOTO: Jonathan Drake for Mercy Corps

Luis, 54, just finished his third week of sleeping in his car now that his home is gone. He rode out Hurricane Maria inside his wooden home until the wind and rain became so intense that the home started to blow apart. He fled to a neighbor’s house, then watched helplessly as debris from other structures crashed against his house and tore it apart.

"The only day I cried was when I watched it being destroyed," Luis says.

Since Hurricane Maria, more rain has drenched the already water-logged area. Carmen, 71, spends much of her time removing water from the home she’s lived in for 67 years—she cycles through mopping, scooping water from the floor, and draining the mattresses she’s covered with plastic. The roof of her home was badly damaged in the storm. "It has been very difficult," she says. "In all my years, I've never seen my house this wet.”

Carmen is 71. Her roof now leaks constantly after it was badly damaged when Hurricane Maria wreaked havoc across the Caribbean island. PHOTO: Jonathan Drake for Mercy Corps

Despite the large inflow of water, she has no plans to leave.

“I will stay in the house because this was my mother's and my father's home."

Meeting urgent needs

Germania, Joana, Luis and Carmen have all received emergency cash cards from Mercy Corps so they can buy the items they need most. Nearly 90 percent of grocery stores are now open, mostly fueled by generators, while more than half of banks are open.

Giving people cash injects money into the local economy while ensuring that families are able to meet their most urgent needs. Mercy Corps' first emergency cash card distribution was in Caño Martín Peña: we distributed 158 cards worth nearly $25,000 total.

Before determining that debit cards would be the best form of financial support, we did an assessment to make sure stores in this area are open, that they have supplies available for purchase, and that they have credit card processing up and running. We also made sure that people have a way to get to the stores.

Read more about the value of cash aid ▸

Aide, 45, and her sons Yadiel, 11, and Luis, 12, wait in a long line for groceries in downtown San Juan. PHOTO: Ezra Millstein/Mercy Corps

"I have been able to buy things that I didn't think I would be able to buy," says Aide, 45, a mother of seven children. "Even if we don't have a bed, now we have food. Even if we don't have electricity, we have food."

Aide cleans houses for a living. But she’s known in her community as someone who’s always there to lend a helping hand, whether working with homeless people or others in need through her family’s church. Now, after the hurricane destroyed the top floor of her home, we’re here to help her.

She was cleaning up debris in her yard when Mercy Corps team members arrived to give her the cash card. She used it to buy water, canned goods, cooking oil, rice, bread, juice, cereal, chicken, plastic plates, cups and spoons, laundry detergent, mosquito repellent, and other food and supplies to feed and care for her family.

Marisal, 47, holds her five-month old granddaughter Jeishalee. She now has eleven family members staying at her house in the aftermath of the storm. PHOTO: Jonathan Drake for Mercy Corps

Yamirsa cradles her 1-month-old daughter, Jaylenet. She is currently living at her mother-in-law Marisal’s house after her own home was destroyed by the hurricane. PHOTO: Jonathan Drake for Mercy Corps

Marisal, 47, was fortunate that her home weathered the storm. However, her household has now grown from four family members to 11, including children, grandchildren, and in-laws, placing a strain on her already precarious financial situation. She is in the midst of a year-long cancer treatment while her sister is chronically ill.

She plans to use her cash card to keep her and her extended family going. "Hugo and Georges were bad, but this one was the worst,” she says. “Thank God that we are alive."

Genny, 37, speaks with Mercy Corps’ Jill Morehead in front of her house with her daughter Jessy. Following the destruction of Hurricane Maria, only one room of their home doesn’t leak when it rains. PHOTO: Jonathan Drake for Mercy Corps

For 37-year-old Genny and her daughter, Jessy, help could not come soon enough. Jessy has a lung condition that requires air conditioning to control, which she must do without while electricity remains unavailable. Genny’s own medical condition requires a constant supply of medication. Funds are tight.

They’re living in the only room in the house that does not leak when it rains now. Much of the house remains permanently damp, and mold is growing within. "The thing I want most is for the rain water to stop coming in," said Genny. "It's desperate."

She wasn't immediately sure how she would spend the money from Mercy Corps. "We're going to buy something, who knows what exactly, because we need everything."

How you can help

The situation in Puerto Rico is slowly improving, but infrastructure and access challenges mean that many families continue to go without critical needs like clean water and food, particularly in already vulnerable communities like Caño Martín Peña.

We are working as quickly as we can to lay the foundation for recovery. As we see elsewhere around the world, it will take a concerted effort by multiple organizations and the government to help Puerto Rico recover from this disaster.

Mercy Corps is on the ground now to help Puerto Ricans build back better than before the storm, but we need your help.

Please help us continue and expand our lifesaving work. Give now to our Humanitarian Response Fund to help families in crisis around the world survive and build back stronger.