Since 2003, Mercy Corps has been working to support Jordanians as well as Syrian refugees who have fled to the country. Last year we supported more than 1 million people. Our programs strive to meet basic needs, build strong and engaged communities, increase economic opportunities, and promote growth that also protects scarce natural resources.
Jordan is located in western Asia and is bordered by Saudi Arabia, Iraq, Syria, Israel and Palestine (West Bank) — the population is about 10 million people. Jordan is often seen as a refuge from crisis, measured not on its own terms, but on the terms of its neighbors.
Jordan has become home to more than 650,000 Syrian refugees since the Syrian conflict began in 2011. Even though formal refugee camps do exist, most Syrians live outside of them.
This population influx further strains Jordan’s already overburdened education, health, public service and natural resource infrastructures affecting both refugees as well as Jordanian host communities. High unemployment rates and a rising cost of living can also be a source of tension within communities.
Additionally, Jordan is one of the most water scarce countries in the world and with a rapidly expanding population (the population is expected to double by 2047), meeting water demands has become more critical than ever.
Mercy Corps sees Jordan as a place beyond refuge, shaped by the crises on its borders, but not defined by them. We acknowledge these challenges while also seeing opportunity for Jordanians and Syrian refugees to build better lives.
Our team of 250 members in Jordan are led by Country Director Hunter Keith. More than 235 of them are from Jordan. From providing psychosocial support to helping entrepreneurs strengthen their microbusinesses, we ensure solutions are community-led and market-driven.
We work with vulnerable populations to make sure their basic needs are met in a safe and dignified way. This often means providing cash assistance, educational opportunities (especially for children with disabilities), and safe spaces for kids to play and families to advance their resiliency.
At the community level, we work with leaders to alleviate tensions and strengthen relationships between each other and also with government actors.
To help transition people on a pathway to self-reliance, we prepare job seekers for employment with relevant technical and vocational skills trainings while simultaneously working with businesses and entrepreneurs to ensure safe, equitable and decent work opportunities. With a focus on bold, technology-enhanced solutions, we are tackling youth unemployment.
Throughout, we make sure we are not unnecessarily draining water and energy resources. To take this a step further, we work with families as well as the agricultural sector to develop better systems and tools to change behaviors around water use.
At Mercy Corps, we provide Jordanian host communities and Syrian refugees with a variety of opportunities and services that meet both their urgent and long-term needs. Here are some of our results to date:
- In 2017, more than 1 million people benefited from our work.
- We have provided nearly 3,200 refugee and vulnerable Jordanian households with cash to help them obtain missing documentation, prepare for the winter or meet other urgent needs.
- Every month, 8,000 young people use the services at our safe spaces in Zaatari refugee camp.
- More than 4,500 children with disabilities have access been enrolled in our inclusive education program receiving rehabilitation services, accommodative equipment and/or academic support.
How to help
Jordan, Lebanon, Syria: Q+A: How we're protecting Syrian refugee kids
Our child protection expert in Jordan and Lebanon explains what their life is like and what Mercy Corps is doing to keep them safe.
Jordan, Syria: Sandcastles bring happiness to Syrian kids
In these photos, you can see how the simple opportunity to play and use their imaginations brings comfort to the youngest refugees.
Jordan, Syria: Rallying local support to help Syrian refugees
One dedicated woman is marshaling volunteers and donations in Jordan to help us meet refugees’ most urgent, everyday needs.
Jordan: Tackling the global water crisis with expert partner Xylem
One in eight people around the world does not have access to clean water. This is how we're exploring new ways to fix that.
Jordan, Lebanon, Syria: Addressing growing needs as refugee crisis reaches ‘historic proportions’
While we work in the countries neighboring Syria, we're also actively engaged in advocacy efforts to ensure international leaders support the needs of Syrian refugees and their hosts.
Jordan, Syria: Syrian refugees outside camps struggle to meet needs
These are a few of the thousands of families we've been able to reach in northern Jordan. There are many more like them who need our help.
Jordan, Syria: Mothers coping with war: ‘I embrace them and tell them not to fear’
Over 75 percent of Syrian refugees are women and children. Find out how one mother is determined to help her children leave the trauma of war behind.
Jordan, Syria: Life in Zaatari: An inside look
Jordan's Zaatari refugee camp is filled with uniform rows of tent upon tent now housing an estimated 140,000 Syrians. What is it like there for families who don't know when they can return home?
Jordan, Syria: Finding joy on the playground
Images from a recent visit to a Mercy Corps-built playground for refugee kids shows how their resilient spirit comes alive with a safe and happy place to play.
Jordan, Syria: Zeinab's story: A child's refuge from war
Zeinab is a bright, wide-eyed girl I met at Dream Land, a Mercy Corps playground inside Jordan’s Zaatari refugee camp. “I am happy here,” she said. “It’s better here because there is no war.”